Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very Satisfied
QUALITY
1. In preparing its pediment
2. In preparing their expense accounts
3. In the information received about the status of their shipments
4. In the information it receives on his consultations
5. In the data it receives from our electronic information systems
ATTITUDE
- Staff attention in traffic
2. In the attention of the administrative staff
3. In the staff’s attention to customer service
RAPIDITY (SPEED)
1. In the clearance of your goods
2. In the delivery of your expense accounts
3. To contact staff of Grupo Galván that you are trying to reach V
4. The response to your requirements
EFFICIENCY
1. In the fulfilment of your requirements
2. In the attention and solution to the problems related to your operations
3. In the cost of our services
Would you be interested in receiving anothe service from Grupo Galván? Yes | No
if the answer is affirmative please select the service:
Training
Certification in VAT and IEPS matters
Audits in Foreign Trade
Procedures before the government
Reports
Counseling in Foreign Trade
Defense in Customs Matters
In Sourcing
Other (especifique):
Would you recomend the services of Grupo Galván?
Yes | No
Why?: